Terms of service

HerPillow LLC Terms of Service

Last Updated: November 18, 2025


OVERVIEW

Welcome to HerPillow.store. The terms “we,” “us,” and “our” refer to HerPillow LLC / HerPillow.store. We operate this website and all related content, features, tools, products, and services (the “Services”) to provide you with a curated shopping experience. HerPillow.store is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service (“Terms”) govern your use of the Services and contain important information regarding your legal rights, including disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms and our Privacy Policy and Refund Policy.
If you do not agree, you should not use or access our Services.


SECTION 1 – ACCESS AND ACCOUNT

By using the Services, you confirm that you are at least the age of majority in your state or province of residence.

You may be required to provide accurate, current, and complete information such as your name, email, billing details, and shipping information. You agree that all information you provide is truthful and that you have the right to provide it.

You are responsible for maintaining the confidentiality of your account credentials and all activity that occurs under your account.


SECTION 2 – OUR PRODUCTS

We make every effort to accurately represent product colors, features, and images; however, appearance may vary by device or screen settings. We do not guarantee that products will meet your expectations.

Product descriptions, pricing, availability, and features may change at any time without notice.

We reserve the right to limit quantities or discontinue any product.


SECTION 3 – ORDERS

Placing an order constitutes an offer to purchase.
HerPillow.store may accept or decline any order at its sole discretion. Acceptance occurs once payment is processed and confirmed.

Please review your order carefully before submitting, as cancellation requests may not be accommodated once an order is accepted.

All purchases are subject to our Refund Policy.

You represent that you are purchasing products for personal use only, not for resale or export.


SECTION 4 – PRICES AND BILLING

Prices, promotions, and discounts may change without notice. The price displayed at checkout is the final price at the time of purchase unless otherwise stated.

Prices do not include taxes, shipping, handling, customs fees, or import duties unless noted.

You agree to provide accurate billing and payment information and to keep your information updated for future transactions.

You represent and warrant that you are authorized to use any payment method you provide.


SECTION 5 – SHIPPING AND DELIVERY

Delivery times are estimates only and are not guaranteed.

We are not responsible for delays caused by shipping carriers, customs, weather, or events outside our control.

Once a package is transferred to the carrier, title and risk of loss pass to you.


SECTION 6 – INTELLECTUAL PROPERTY

All content on the Services—including text, graphics, logos, images, videos, designs, icons, trademarks, and layout—is the exclusive property of HerPillow.store, its affiliates, or licensors.

You may not reproduce, distribute, modify, or exploit any portion of the Services without our written permission.


SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools or integrations. These are provided “as is” and “as available,” with no warranties. Your use of optional tools is at your own risk.


SECTION 8 – THIRD-PARTY LINKS

The Services may include links to third-party websites. We do not review or control third-party content and are not responsible for content, accuracy, or transactions made on external websites.

You access third-party sites at your own risk.


SECTION 9 – RELATIONSHIP WITH SHOPIFY

HerPillow.store is powered by Shopify.
All sales are made directly between you and HerPillow.store. Shopify is not responsible for your purchases, product issues, or transaction disputes.

By using the Services, you release Shopify from any claims arising from your transactions with HerPillow.store.


SECTION 10 – PRIVACY POLICY

Your use of the Services is governed by our Privacy Policy, which explains how we collect, use, and share information. Because the store is hosted by Shopify, some data may be processed by Shopify and its partners.

Please review our Privacy Policy for more details.


SECTION 11 – FEEDBACK

If you submit feedback, suggestions, reviews, or ideas (“Feedback”), you grant us a perpetual, worldwide, royalty-free, sublicensable license to use, publish, modify, or distribute the Feedback for any purpose.

You represent that you own the rights to any Feedback you submit and that it does not violate the rights of others.


SECTION 12 – ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, the Services may contain errors, inaccuracies, or omissions (including product descriptions, pricing, promotions, and availability).
We reserve the right to update or correct such information at any time without prior notice, including after an order has been submitted.


SECTION 13 – PROHIBITED USES

You may not use the Services for any illegal, harmful, abusive, or unethical activity.
Examples include but are not limited to:

  • Violating laws or regulations

  • Harassing or harming others

  • Uploading viruses or malicious code

  • Collecting personal information without consent

  • Interfering with security features

  • Attempting unauthorized access

  • Submitting false or misleading information

We reserve the right to suspend or terminate accounts for violations.


SECTION 14 – TERMINATION

We may suspend or terminate your access to the Services at any time without notice.
You remain responsible for any outstanding payments.

Sections that logically survive termination—such as Intellectual Property, Liability, Indemnification, and Governing Law—will continue to apply.


SECTION 15 – DISCLAIMER OF WARRANTIES

The Services and all products are provided “as is” and “as available", without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, durability, or non-infringement.

We do not guarantee uninterrupted, error-free service.

Some jurisdictions may not permit certain warranty disclaimers, so these limitations may not apply to you.


SECTION 16 – LIMITATION OF LIABILITY

To the fullest extent permitted by law:

HerPillow.store and its owners, employees, agents, contractors, service providers, and Shopify shall not be liable for any damages of any kind, including:

  • Loss of profits

  • Loss of data

  • Replacement costs

  • Indirect or consequential damages

  • Any claim related to your use of the Services or products

This applies even if we have been advised of the possibility of such damages.


SECTION 17 – INDEMNIFICATION

You agree to indemnify and hold harmless HerPillow.store, Shopify, and related parties from any claims or damages arising from your use of the Services, breach of these Terms, or violation of any law or rights of a third party.


SECTION 18 – SEVERABILITY

If any provision of these Terms is deemed invalid or unenforceable, the remaining provisions will continue in full force.


SECTION 19 – WAIVER; ENTIRE AGREEMENT

Failure to enforce any part of these Terms does not constitute a waiver.
These Terms constitute the entire agreement between you and HerPillow.store.


SECTION 20 – ASSIGNMENT

You may not transfer any rights or obligations under these Terms without our written permission.
We may assign or transfer our rights without notice.


SECTION 21 – GOVERNING LAW

These Terms are governed by the laws of the State of Nevada and the United States.
You consent to jurisdiction in Clark County, Nevada.


SECTION 22 – HEADINGS

Headings are for convenience only and do not affect interpretation.


SECTION 23 – CHANGES TO TERMS

We may update these Terms at any time by posting a revised version on our website.
Your continued use of the Services after changes constitutes acceptance.


SECTION 24 – CONTACT INFORMATION

For questions about these Terms, please contact us at:

HerPillow®
📧 Email: support@herpillow.store
📞 Phone: +17252758848

🏠 Address:
720 Emerald Idol Place
Henderson, NV 89011
United States

Business Registration:
HerPillow is a registered fictitious name (DBA) in the State of Nevada.