Shipping policy

Processing Time

Orders are typically processed within 1–2 business days.

Shipping Origin

All HerPillow orders are packed and shipped directly from Henderson, Nevada, USA.

Delivery Time

Most orders are delivered within 5–8 business days after shipment.

Delivery times may vary during holidays, severe weather, carrier delays, or periods of high order volume.

Shipping Cost

We offer free shipping on all orders within the United States.

At this time, HerPillow ships only within the United States.

Tracking Information

Once your order ships, a tracking number will be sent to the email address provided at checkout.

Shipping Carriers

Orders may be shipped using USPS, UPS, or FedEx depending on destination and carrier availability.

About HerPillow

HerPillow LLC is a women-owned small business based in Henderson, Nevada. We maintain direct control over our inventory, fulfillment, and customer service to ensure quality, accuracy, and reliable delivery.

Contact Us

HerPillow LLC

720 Emerald Idol Place
Henderson, NV 89011
United States

Email: support@herpillow.store

Phone: (725) 275-8848

Customer Support Hours

Monday–Friday, 9:00 AM–5:00 PM Pacific Time